Shipping policy
🧘🏻 FREE SHIPPING on orders over $100 (USA).
🧘🏻 FREE SHIPPING on 3+ items for UK
🧘🏻 FREE SHIPPING on 3+ items for Europe.
🧘🏻 Processing Time: Every item is made to order just for you, please allow 3-6 days (excluding weekends and public holidays) for us to print your custom piece. During holiday seasons, processing times may take longer due to high demand.
🧘🏻 Multiple Deliveries: If your order contains multiple items, they may be shipped separately due to availability across our different printers. You will receive separate tracking numbers for each package.
🧘🏻 Shipment Confirmation: You’ll receive a shipping confirmation email for each package, including tracking details.
🧘🏻 Delivery Time:
- UK and USA Once shipped, allow 2–6 days (excluding weekends and public holidays) for delivery. Please note that delivery times may be extended during busy holiday periods.
- Euope: (excluding weekends and public holidays)
-
- Germany: 2-4 days
- Other European Countries: 5-10 days
- EFTA/Northern Europe: 5-15 days
- Ireland: 5-15 days
🧘🏻♀️ Shipping Rates: Shipping charges are calculated based on the weight of the items in your order and will be displayed at checkout.
The overall delivery time = Processing time + Delivery time
For Germany: LUCID registration number is DE4139628009499.
🧘🏻 If your order hasn’t arrived, please contact us within 3 days of the item being marked as delivered or returned to sender.
After this window, we’re unable to guarantee a refund or replacement, as we rely on timely reporting to investigate with our shipping partners.